---
title: Hospitality Resources by EHL - Homepage
description: "Get the latest resources from EHL Insights: a central source of actionable insights into the World of Hospitality, Business & Education"
---

[ Subscribe to EHL Insights ](https://hospitalityinsights.ehl.edu/subscriptions)

# Resources

Access the latest hospitality industry resources from EHL Insights

![What can I do with a culinary arts degree?](https://hospitalityinsights.ehl.edu/hubfs/Blog-EHL-Insights/Resources/culinary-arts-degree.webp)

 Culinary Arts

 Featured

 What can I do with a culinary arts degree?

## What is Culinary Arts?

When the term “culinary arts” is used, what does it actually mean? Your first thought is likely a chef in a restaurant who works to prepare food for eager customers. Although this is part of the culinary arts, there is much more to the topic than simply cooking.

Breaking apart the term, culinary means “... 

<https://51120414.hs-sites.com/resources/all-resources/2-degree-career?hsLang=en>

[ All topics ](https://51120414.hs-sites.com/resources?hsLang=en) [ Business Management ](https://51120414.hs-sites.com/?tag=Business+Management&hsLang=en) [ Culinary Arts ](https://51120414.hs-sites.com/?tag=Culinary+Arts&hsLang=en) [ Hospitality Industry ](https://51120414.hs-sites.com/?tag=Hospitality+Industry&hsLang=en) [ Students Resources ](https://51120414.hs-sites.com/?tag=Student+Resources&hsLang=en) [ Trends in Education ](https://51120414.hs-sites.com/?tag=Trends+in+Education&hsLang=en)

## Reports & case studies

[ view all ](https://hospitalityinsights.ehl.edu/resources/reports-case-studies)

 Business Management

![Image représentant Service Excellence Guide: from Service Design to Service Recovery](https://hospitalityinsights.ehl.edu/hubfs/Blog-EHL-Insights/Resources/Service-Excellence.webp)

### Service Excellence Guide: from Service Design to Service Recovery

<https://hospitalityinsights.ehl.edu/resources/all-resources/service-excellence-guide>

 Business Management

![Image représentant Infographic: Key differences between Customer Service and Customer Experience](https://hospitalityinsights.ehl.edu/hubfs/Blog-EHL-Insights/Resources/custome-experience-rating.webp)

### Infographic: Key differences between Customer Service and Customer Experience

<https://hospitalityinsights.ehl.edu/resources/all-resources/customer-service-vs-customer-experience-key-differences>

 Business Management

![Image représentant Infographic: Benefits of excellent customer service](https://hospitalityinsights.ehl.edu/hubfs/Blog-EHL-Insights/Resources/Benefits-Excellent-Customer-Service.webp)

### Infographic: Benefits of excellent customer service

<https://hospitalityinsights.ehl.edu/resources/all-resources/benefits-excellent-customer-service-infographic>

 Business Management

![Image représentant How to Achieve
 Service Excellence?
 A 7 Step Action Plan](https://hospitalityinsights.ehl.edu/hubfs/Blog-EHL-Insights/Resources/Hospitality-insights-Service-excellence.webp)

### How to Achieve Service Excellence? A 7 Step Action Plan

<https://hospitalityinsights.ehl.edu/resources/all-resources/service-excellence-action-plan>

Our reports are validated by agreements

 See all

 Business Management

![Image représentant Infographic: 7 steps to Achieve Service Excellence](https://hospitalityinsights.ehl.edu/hubfs/Blog-EHL-Insights/Resources/Service-excellence-action-plan.webp)

### Infographic: 7 steps to Achieve Service Excellence

<https://hospitalityinsights.ehl.edu/resources/all-resources/service-excellence-action-plan-infographic>

## Videos

[ view all ](https://hospitalityinsights.ehl.edu/resources/podcasts)

 Business Management

![Image représentant Conversation with Paul Michael - Proprietor, Peter Michael Winery](https://hospitalityinsights.ehl.edu/hubfs/Blog-EHL-Insights/Resources/Podcast%20%2311%20Paul%20Michael%20GFX.webp)

 Conversation with Paul Michael - Proprietor, Peter Michael Winery 

<https://hospitalityinsights.ehl.edu/resources/all-resources/building-successful-sustainable-business>

 Hospitality Industry

![Image représentant Conversation with Steven Daines - Chief Talent & Culture Officer, Accor](https://hospitalityinsights.ehl.edu/hubfs/Blog-EHL-Insights/Resources/Podcast%20%2313%20Steven%20Daines%20GFX.webp)

 Conversation with Steven Daines - Chief Talent & Culture Officer, Accor 

<https://hospitalityinsights.ehl.edu/resources/all-resources/talent-and-culture-in-hospitality>

 Business Management

![Image représentant Conversation with Thomas Krennbauer, Country General Manager of Coca Cola HBC Schweiz AG](https://hospitalityinsights.ehl.edu/hubfs/Blog-EHL-Insights/Resources/Podcast%20%2312%20Thomas%20Krennbauer%20GFX.webp)

 Conversation with Thomas Krennbauer, Country General Manager of Coca Cola HBC Schweiz AG 

<https://hospitalityinsights.ehl.edu/resources/all-resources/coca-colas-brand-portfolio-marketing>

 Business Management

![Image représentant Conversation with Ed Bernardon - VP, Strategic Automotive Initiatives, Siemens Digital Industries](https://hospitalityinsights.ehl.edu/hubfs/Blog-EHL-Insights/Resources/Podcast%20%2310%20Ed%20Bernardon%20GFX.webp)

 Conversation with Ed Bernardon - VP, Strategic Automotive Initiatives, Siemens Digital Industries 

<https://hospitalityinsights.ehl.edu/resources/all-resources/invention-vs-innovation>

 Hospitality Industry

![Image représentant Conversation with Richard Attias - Executive Chairman, Richard Attias and Associates](https://hospitalityinsights.ehl.edu/hubfs/Blog-EHL-Insights/Resources/Podcast%20%239%20Richard%20Attias%20GFX.webp)

 Conversation with Richard Attias - Executive Chairman, Richard Attias and Associates 

<https://hospitalityinsights.ehl.edu/resources/all-resources/succeed-in-hospitality-events>

 Business Management

![Image représentant Conversation with Patricia Lemattre Stoeckel - Managing Director, Veepee Switzerland](https://hospitalityinsights.ehl.edu/hubfs/Blog-EHL-Insights/Resources/Podcast%20%238%20Patricia%20Lemattre%20GFX.webp)

 Conversation with Patricia Lemattre Stoeckel - Managing Director, Veepee Switzerland 

<https://hospitalityinsights.ehl.edu/resources/all-resources/disruptive-ecommerce-brand>

 Business Management

![Image représentant Conversation with Philippe Peress - Principal and Board Member, IWG Switzerland](https://hospitalityinsights.ehl.edu/hubfs/Blog-EHL-Insights/Resources/Podcast%20%237%20Philippe%20Peress%20GFX.webp)

 Conversation with Philippe Peress - Principal and Board Member, IWG Switzerland 

<https://hospitalityinsights.ehl.edu/resources/all-resources/flexible-workplace>

 Business Management

![Image représentant Conversation with Michael Ungerer -CEO, Explora Journeys](https://hospitalityinsights.ehl.edu/hubfs/Blog-EHL-Insights/Resources/Podcast%20%236%20Michael%20Ungerer%20GFX.webp)

 Conversation with Michael Ungerer -CEO, Explora Journeys 

<https://hospitalityinsights.ehl.edu/resources/all-resources/luxury-cruise-line>

 Business Management

![Image représentant Conversation with Benoit Bronckart - Business Unit President, Central Europe at Anheuser-Busch InBev](https://hospitalityinsights.ehl.edu/hubfs/Blog-EHL-Insights/Resources/Podcast%20%235%20Benoit%20Bronckart%20GFX.webp)

 Conversation with Benoit Bronckart - Business Unit President, Central Europe at Anheuser-Busch InBev 

<https://hospitalityinsights.ehl.edu/resources/all-resources/consumer-goods-industry-insights>

 Hospitality Industry

![Image représentant Conversation with Laurent Gagnebin - CEO of Rothschild & Co Bank AG](https://hospitalityinsights.ehl.edu/hubfs/Blog-EHL-Insights/Resources/Podcast%20%234%20Laurent%20Gagnebin%20GFX.webp)

 Conversation with Laurent Gagnebin - CEO of Rothschild & Co Bank AG 

<https://hospitalityinsights.ehl.edu/resources/all-resources/banking-and-hospitality-industries>

 Trends in Education

![Image représentant Conversation with Jérôme de Meyer - Chairman of the Board of Villars Palace Hotels & Academy](https://hospitalityinsights.ehl.edu/hubfs/Blog-EHL-Insights/Resources/Podcast%20%233%20Jerome%20De%20Meyer%20GFX.webp)

 Conversation with Jérôme de Meyer - Chairman of the Board of Villars Palace Hotels & Academy 

<https://hospitalityinsights.ehl.edu/resources/all-resources/growing-the-hospitality-industry>

 Business Management

![Image représentant Conversation with Alain Delamuraz, CEO of Montres Jaquet Droz SA](https://hospitalityinsights.ehl.edu/hubfs/Blog-EHL-Insights/Resources/Podcast%20%2314%20Alain%20Delamuraz.webp)

 Conversation with Alain Delamuraz, CEO of Montres Jaquet Droz SA 

<https://hospitalityinsights.ehl.edu/resources/all-resources/luxury-watch-industry>

 Student Resources

![Image représentant Alexandra Marinova - Passion for human resources](https://info.ehl.edu/hubfs/Blog-EHL-Insights/Resources/Alexandra_Marinova_Podcast_1.webp)

 Alexandra Marinova - Passion for human resources 

<https://hospitalityinsights.ehl.edu/resources/all-resources/ehl-to-ie-university>

 Student Resources

![Image représentant  Guillaume Foussier - Unveiling entrepreneurial success](https://info.ehl.edu/hubfs/Blog-EHL-Insights/Resources/Guillaume_Foussier_Podcast_1.webp)

 Guillaume Foussier - Unveiling entrepreneurial success 

<https://hospitalityinsights.ehl.edu/resources/all-resources/ehl-to-harvard-business-school>

 Student Resources

![Image représentant Estelle Murer - Taking on the challenge of real estate investment](https://info.ehl.edu/hubfs/Blog-EHL-Insights/Resources/Estelle_Murer_Podcast_2.webp)

 Estelle Murer - Taking on the challenge of real estate investment 

<https://hospitalityinsights.ehl.edu/resources/all-resources/ehl-to-uwe-bristol>

 Student Resources

![Image représentant Pierre Ben Kiran - Journey to analytics excellence](https://info.ehl.edu/hubfs/Blog-EHL-Insights/Resources/Pierre_Ben_Kiran_Podcast_2.webp)

 Pierre Ben Kiran - Journey to analytics excellence 

<https://hospitalityinsights.ehl.edu/resources/all-resources/ehl-to-esade>

 Student Resources

![Image représentant Valentine Lunel - A route into the luxury industry](https://info.ehl.edu/hubfs/Blog-EHL-Insights/Resources/Valentine_Lunel_Podcast_1.webp)

 Valentine Lunel - A route into the luxury industry 

<https://hospitalityinsights.ehl.edu/resources/all-resources/ehl-to-essec>

 Student Resources

![Image représentant Marie Espié - Journey into the world of entrepreneurship](https://info.ehl.edu/hubfs/Blog-EHL-Insights/Resources/Marie_Espie_Podcast_1.webp)

 Marie Espié - Journey into the world of entrepreneurship 

<https://hospitalityinsights.ehl.edu/resources/all-resources/ehl-to-hec-paris>

 Student Resources

![Image représentant Jonathan Serrano - Journey into management and big data](https://info.ehl.edu/hubfs/Blog-EHL-Insights/Resources/Jonathan_Serrano_Podcast_1.webp)

 Jonathan Serrano - Journey into management and big data 

<https://hospitalityinsights.ehl.edu/resources/all-resources/ehl-to-emylon>

 Student Resources

![Image représentant Jeanne Schlaefli – Deep dive into corporate finance and accounting](https://info.ehl.edu/hubfs/Blog-EHL-Insights/Resources/Jeanne_Schlaefli_Podcast_1.webp)

 Jeanne Schlaefli – Deep dive into corporate finance and accounting 

<https://hospitalityinsights.ehl.edu/resources/all-resources/ehl-to-st-gallen>

 Student Resources

![Image représentant Lucia Montenegro - Real estate and beyond](https://info.ehl.edu/hubfs/Blog-EHL-Insights/Resources/Lucia_Montenegra_Podcast_1.webp)

 Lucia Montenegro - Real estate and beyond 

<https://hospitalityinsights.ehl.edu/resources/all-resources/ehl-to-insead>

 Student Resources

![Image représentant Julia Barbey - Studying sustainability online](https://info.ehl.edu/hubfs/Blog-EHL-Insights/Resources/Julia_Barbey_Podcast_1.webp)

 Julia Barbey - Studying sustainability online 

<https://hospitalityinsights.ehl.edu/resources/all-resources/ehl-to-ffhs>

 Student Resources

![Image représentant Killian Rod - A career in marketing](https://info.ehl.edu/hubfs/Blog-EHL-Insights/Resources/Killian_Rod_Podcast_1.webp)

 Killian Rod - A career in marketing 

<https://hospitalityinsights.ehl.edu/resources/all-resources/career-brand-management>

 Student Resources

![Image représentant Antonin Soussan - Innovation in nutrition](https://info.ehl.edu/hubfs/Blog-EHL-Insights/Resources/Antonin%20_Soussan_Resources.webp)

 Antonin Soussan - Innovation in nutrition 

<https://hospitalityinsights.ehl.edu/resources/all-resources/ehl-to-innokick>

 Student Resources

![Image représentant How juggling work and study during an online master’s boosted a career in business](https://info.ehl.edu/hubfs/Blog-EHL-Insights/Resources/Daniel_Serrano_Resource.webp)

 How juggling work and study during an online master’s boosted a career in business 

<https://hospitalityinsights.ehl.edu/resources/all-resources/ehl-to-hult-business-school>

 Student Resources

![Image représentant Cassandre Pene - Where Consulting and Hospitality Meet](https://info.ehl.edu/hubfs/Blog-EHL-Insights/Resources/Cassandre_Pene_Resources.webp)

 Cassandre Pene - Where Consulting and Hospitality Meet 

<https://hospitalityinsights.ehl.edu/resources/all-resources/ehl-to-imperial-college-london>

 Student Resources

![Image représentant Lucie Corfias - How a hospitality degree can lead to a career in arts management](https://info.ehl.edu/hubfs/Blog-EHL-Insights/Resources/Podcast%20Lucie%20Corfias.jpg)

 Lucie Corfias - How a hospitality degree can lead to a career in arts management 

<https://hospitalityinsights.ehl.edu/resources/all-resources/ehl-to-hec>

 Student Resources

![Image représentant Exan Chanderli - Why a Master’s in Singapore is a Great Choice for a Career in Real Estate](https://info.ehl.edu/hubfs/Blog-EHL-Insights/Resources/Exan_Chanderli_Podcast.jpg)

 Exan Chanderli - Why a Master’s in Singapore is a Great Choice for a Career in Real Estate 

<https://hospitalityinsights.ehl.edu/resources/all-resources/ehl-to-nus>

 Student Resources

![Image représentant Adrien Rebord - How Hospitality can lead to a Career in International Development](https://info.ehl.edu/hubfs/Blog-EHL-Insights/Resources/adrien-rebord-podcast.jpg)

 Adrien Rebord - How Hospitality can lead to a Career in International Development 

<https://hospitalityinsights.ehl.edu/resources/all-resources/ehl-to-geneva-graduate-institute>

 Student Resources

![Image représentant Ruilin Wang - How a Master’s in the US can open up a World of Opportunity](https://info.ehl.edu/hubfs/Blog-EHL-Insights/Resources/ruiling-wang.jpg)

 Ruilin Wang - How a Master’s in the US can open up a World of Opportunity 

<https://hospitalityinsights.ehl.edu/resources/all-resources/ehl-to-northeastern-university-in-boston>

 Student Resources

![Image représentant Maria Josefine Superti-Furga - How a Hospitality Graduate can bring a new Perspective to the Healthcare Sector](https://info.ehl.edu/hubfs/Blog-EHL-Insights/Resources/Maria%20Josefine%20Superti-Furga_2.jpg)

 Maria Josefine Superti-Furga - How a Hospitality Graduate can bring a new Perspective to the Healthcare Sector 

<https://hospitalityinsights.ehl.edu/resources/all-resources/hospitality-to-healthcare>

 Student Resources

![Image représentant Justine Leautey-Pommerie - How a Master’s in Hospitality Management can help craft a specialized career path](https://info.ehl.edu/hubfs/Blog-EHL-Insights/Resources/justine-leautey-pommerie-resource.jpg)

 Justine Leautey-Pommerie - How a Master’s in Hospitality Management can help craft a specialized career path 

<https://hospitalityinsights.ehl.edu/resources/all-resources/eh-to-essec>

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