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Dr Valentina Clergue
Assistant Professor at EHL Hospitality Business School
Hospitality
Psychological Insights into AI in Hospitality
AI in hospitality is reshaping the industry, but the real challenge isn’t just technical, it’s human. How guests and employees...
Dr Valentina Clergue
Reading Time: 4 min
Hospitality
How Food Well-being Is Changing Hospitality: 6 Key Trends Explained
“A healthy mind in a healthy body”, “food as medicine”, “you are what you eat” – these insights into food and well-being have...
Dr Valentina Clergue
Reading Time: 6 min
Experience Economy
Beyond Service: The Role of Guest Well-Being
This article was originally written by htr hotelrevue. In hospitality, guest well-being should be at the forefront of every...
Dr Valentina Clergue
Reading Time: 1 min
Hospitality
Enhancing hotel guests’ well-being: Academic insights for hoteliers
In recent years, the topic of well-being has become increasingly ubiquitous. A report by McKinsey (2024) finds, surprisingly,...
Dr Valentina Clergue
Reading Time: 5 min
Hospitality
Exploring the Most Promising Metaverse Business Opportunities
The Metaverse is quickly shifting from buzzword to business reality, offering companies new ways to connect with audiences,...
Dr Valentina Clergue
Reading Time: 7 min
Hospitality
What makes an effective digital marketing strategy and how to craft one?
Over the past decades, marketing practice has increasingly focused on creating online interactions between organizations and...
Dr Valentina Clergue
Reading Time: 5 min