Why service excellence is important in a Spa. Welcome to Valmont
By definition, service excellence refers to the ability of service providers to meet and even exceed customers' expectations...
EHL Alliance
Reading Time: 4 min
The meaning of 'hospitality' according to an airline company
Whenever we think about hospitality, hotels are usually the first thing that comes to mind. During our 6-month mandate as...
EHL Alliance
Reading Time: 7 min
Champagne tasting: how to pair Laurent-Perrier with food and art
As Laurent-Perrier EHL Alliance Ambassadors, we recently had the pleasure to conduct a wine tasting with the Oenology Professor...
EHL Alliance
Reading Time: 7 min
How small wine producers can crisis-proof their business model
As ambassadors of Peter Michael Winery, we have asked ourselves about the reasons of the success of the company during such a...
EHL Alliance
Reading Time: 5 min