Education
Alumni
Innovation
Research and Business Solutions
Search
Hospitality
Hotel Management
Operational insight for better hotel performance
Technology & Systems
Technology shaping the future of hotel
operations
Branding & Marketing
Stronger positioning for hospitality brands
HR & Hiring
Talent strategies for hospitality employers
Finance & Investment
Hotel profitability, investment and asset value
Foodservice
F&B Operations
Practical insights for stronger F&B operations
F&B Retail
New channels for food concepts and brands
F&B Business Management
Strategy, margins and growth in foodservice
Technology & Systems
Technology for smarter foodservice
management
Culinary Strategy & Innovation
Menu development, concept and innovation
Chef Recipes & Culinary Guides
Culinary expertise from EHL chefs
Professional Development
Career Guides
Guidance for career growth in service industries
Emotional Intelligence
Human skills for stronger leadership
Entrepreneurship
Launching service-driven ventures
Leadership Skills
Leading people, teams and change
Talent & Culture
Workplace culture, talent and engagement
Experience Economy
Human Experience
Business thinking centered on people and
connection
Service Design
Better services, journeys and customer moments
Sustainability
Responsible practices with operational impact
Wellness
Wellbeing as a business and lifestyle driver
Luxury
Leaders
Subscribe
Education
Alumni
Innovation
Research and Business Solutions
This is a search field with an auto-suggest feature attached.
There are no suggestions because the search field is empty.
en
fr
de
en
Dr Stefano Borzillo
Associate Professor at EHL Hospitality Business School
Professional Development
Reinventing leadership styles in the Hospitality Industry
One of today's major challenges in our hospitality industry is coping with the pressure coming from Generation Z employees. Gen Z...
Dr Stefano Borzillo
Reading Time: 6 min
Professional Development
Toxic leadership: How to spot it, survive it and thrive
Autocratic and overbearing styles of leadership were once considered socially and professionally acceptable in certain types of...
Dr Stefano Borzillo
Reading Time: 6 min
Professional Development
Cognitive biases at work: Reducing their impact on team dynamics
A journey into the complexities of cognitive biases at work: knowing how to recognize them, their impact on teams and leaders,...
Dr Stefano Borzillo
Reading Time: 8 min
Professional Development
Have you Taken Your Team’s Temperature Lately?
Hospitality is typically founded on teams of individuals working together, not only for the high performance of their function...
Dr Stefano Borzillo
Reading Time: 5 min