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A natural disaster turned tourism opportunity
Travel

Eyjafjallajökull: The Volcano That Erupted Icelandic Tourism

In April 2010, Eyjafjallajökull, a volcano in southern Iceland, began spewing several kilometres of volcanic ash into the...
EHL Graduate School
Reading Time: 6 min
The offers of hospitality businessesare ever evolving (and creative): how to cater to the adventurous traveler?
Human Experience

Adventure Tourism: Catering to the Thrill-Seeker Traveler

Through the ages, mankind has been pushing the limits of exploration: we have conquered lands, we have discovered the wonders of...
EHL Insights
Reading Time: 3 min
Top 4 hospitality and tourism industry drivers
Hospitality

Top 4 hospitality and tourism industry drivers

In 2017, travel bookings contributed$1.7 trillionto the U.S. economy. Globally, travel was worth $7 billion as of 2016. Driving...
EHL Insights
Reading Time: 1 min
Michelin star customer experience
Culinary Strategy & Innovation

Demystifying The Michelin Star Experience

If a restaurant has Michelin stars, it basically means it’s been able to consistently convince some very picky anonymous...
EHL Insights
Reading Time: 7 min
Adaptive leadership or how to assist organizations and individuals in dealing with consequential changes in uncertain times.
Leadership Skills

Adaptive leadership: How to deal with consequential changes?

In the past, we used to see leaders as men with strong personalities, kind of the hero image implementing their will on...
EHL Insights
Reading Time: 4 min
Hotel management tips
Hotel Management

Hotel Management Tips for Savvy Hoteliers

Running a hotel is no joke, especially nowadays. Expectations have changed over time, competition is more intense than ever...
EHL Insights
Reading Time: 9 min
Water Efficiency
Sustainability

Sustainability and Water Efficiency: Lessons From Down Under

Sustainability, in terms of energy and water conversation, is becoming an increasingly important issue for hoteliers. As we have...
EHL Insights
Reading Time: 2 min
Essential cooking techniques and culinary skills
Culinary Strategy & Innovation

Essential Cooking Techniques & Culinary Lessons

The difference between food that tastes good and food that tastes great usually comes down to a handful of small things. This...
Thomas Bissegger
Reading Time: 16 min
How to protect guest data
Technology & Systems

Data Security in Hospitality: Risks and Best Practices

Information security is a pivotal aspect of many industries, not least the hospitality industry due to the nature of the data...
EHL Graduate School
Reading Time: 3 min
Waiting staff tips
F&B Business Management

Restaurant Staff: to Tip or not to Tip?

Tips are crucial for restaurant staff in the US where salaries are generally low, but in Switzerland tips are a form of bonus...
Stuart Pallister
Reading Time: 2 min
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