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Winning Strategies to Bring in New Hotel Customers
Branding & Marketing

Winning Strategies to Bring in New Hotel Customers

How should hotels be reaching out to potential hotel customers? When it comes to distribution channels, the discussion should...
EHL Faculty
Reading Time: 4 min
Could Google become a dominant force in hospitality?
Hotel Management

Who’s Afraid of Google?

Google, whose mantra used to be ‘Don’t be evil’ (until it dropped it for the motto ‘Do the right thing’), is almost omnipresent...
EHL Insights
Reading Time: 5 min
Become a master of time management
Leadership Skills

Become a master of time management

As we struggle to fit work, family, friends, and more in 24 hours, one understandably ask themselves how they could also find...
EHL Insights
Reading Time: 1 min
Emotional intelligence and leadership

Emotional intelligence and leadership

We often hear that intelligence leads to success in life, but what does intelligence really mean?Is it being able to resolve an...
Wei-Cheng Chen
Reading Time: 2 min
Swiss Private Banking: Making the Client Relevant
Service Design

Swiss Private Banking: Making the Client Relevant

The glory years of Swiss private banking are long gone. The 2008 global financial crisis set in motion what many consider was the...
Sherif Mamdouh
Reading Time: 4 min
Private banks urgently need to be able to offer a truly tailored customer experience. A group of students recommend a client-centric approach.
Service Design

Client-Centric Insights in Private Banking

Nearly one in five of all Swiss business students aims for a career in banking. In fact, banking is the second most preferred...
Dr Margarita Cruz
Reading Time: 3 min
Service Design

Service excellence in hospitality industry: all about emotions!

In a series of pieces on luxury hospitality based on interviews with leading hoteliers in Paris, Suzanne Godfrey examines the key...
Dr Suzanne Godfrey
Reading Time: 10 min
How to set your hotel apart from the rest with effective branding.
Branding & Marketing

Hotel Branding: 4 Ways to Differentiate Your Hotel

Not a week appears to go by without the opening of a luxury hotel somewhere in the world. Just take a look at consumer travel...
EHL Graduate School
Reading Time: 7 min
What will the hospitality industry look like in 2030?
Hotel Management

What will the hospitality industry look like in 2030?

Explore 6 practical scenarios for the future developed with 40 Hospitality Industry leaders and illustrated by our students. By...
EHL Insights
How innovative hotel design is becoming a key differentiator.
Hospitality

The Future of Hotel Design

As the global hospitality marketplace evolves and travelers’ preferences shift, what are the future trends that hotel designers...
EHL Insights
Reading Time: 3 min
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