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Blog

The origin of the toast
Culinary Strategy & Innovation

The origin of the toast

At weddings and gatherings large and small, toasting is the norm. However, how did raising a glass as respect to a person or an...
EHL Insights
Reading Time: 2 min
Luxury

How luxury hotels cater to the unique customer experience?

When you think of luxury hotels, what comes to mind? Is it a mountain of soft pillows and ultra-high thread count sheets, a...
EHL Insights
Reading Time: 3 min
New Roles for Front of House Staff Duties
HR & Hiring

New Roles and Duties for Front of House Staff

It should not come as news that changing technology is disrupting many industries, including hospitality. From complimentary...
Frank Giannotti
Reading Time: 3 min
hotel cyber security
Technology & Systems

Hotel Cybersecurity: Threats, Examples and Best Practices

Over the last quarter of a century, society has undergone unprecedented change, and our world is now almost entirely digitally...
Veronika Mercier
Reading Time: 7 min
Cross-industries innovation: Formula 1 has impacted fast-food dining
Service Design

Cross-industries innovation: Formula 1 has impacted fast-food dining

Transferring concepts and technologies from one industry to another can be an ingenious way to stay ahead of the game or bring...
Paola Bellia
Reading Time: 2 min
Food and fashion
Fashion

How Food and Fashion Ended Up at the Same Table

Things you wouldn’t think go together sometimes go together remarkably well. It could be unlikely food pairings, or unexpected...
Lina Zouhair
Reading Time: 8 min
Making the grade: Hotel star ratings
Hotel Management

Hotel Star Ratings: an Industry Guide

When contemplating a career in hospitality and tourism management, or hotel management, knowing what will make your hotel stand...
Marie Charrière
Reading Time: 7 min
Molecular cuisine
Culinary Strategy & Innovation

Is Molecular Gastronomy Just Avant-Garde Cuisine?

For all its visibility, “molecular cuisine” remains one of the most contested terms in contemporary cooking. It appears...
Paola Bellia
Reading Time: 5 min
The fashion world conquers hotels by designing staff uniforms
Fashion

The fashion world conquers hotels by designing staff uniforms

Luxury hotels have always been a territory of covetousness for the fashion industry. With new partnerships being created between...
Lina Zouhair
Reading Time: 2 min
https://app.hubspot.com/blog/216693/edit-beta/4196345392/content
Branding & Marketing

How to respond to online negative hotel reviews?

The percentage of travelers who book their trip online is growing every year. As a consequence, it is becoming extremely...
EHL Insights
Reading Time: 2 min
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