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Guest experience
Hotel Management

Guest Experience Management In Hospitality

Guest experience is the sum of every interaction a guest has with your business, from the moment they discover your property to...
Dr Suzanne Godfrey
Reading Time: 11 min
Facts about strawberries
Recipes

Facts about strawberries, a fruit to bite into!

We eagerly await their arrival. The real strawberries from our region, those grown in local soil and so full of flavour, finally...
Morgane Dumollard
Reading Time: 10 min
Hotel staff positions list and responsibilities
HR & Hiring

Hotel Staff: Positions, Management, and List of Responsibilities

Hotels are complex operations that rely on a wide mix of roles working together throughout the day. From the moment a guest...
Philippa Golding
Reading Time: 13 min
Airbnb short term rentals
Human Experience

How Airbnb and short-term rentals reshape rural and urban communities

In less than two decades, short-term rentals have thoroughly transformed the hospitality industry, wresting 15% market share from...
Dr Cindy Heo
Reading Time: 5 min
A blonde, female hotel manager, wearing a black suit and white blouse is holding a file in her hands
Career Guides

What does a Hotel Manager do?

Hotel Managers have one of the most challenging yet rewarding jobs in hospitality, and that's why the job is not for the...
EHL Insights
Reading Time: 5 min
luxury hotel branding
Luxury

Luxury hotels and a ‘sense of place’: The challenge for hoteliers

In the final article in this three-part series exploring luxury hotels and a sense of place, Suzanne Godfrey, consultant and...
Dr Suzanne Godfrey
Reading Time: 8 min
Finance and marketing
Leadership Skills

Where finance and marketing intersect - Building stronger partnerships

An effective partnership between the Chief Marketing Officer (CMO) and Chief Financial Officer (CFO) is crucial, as research shows
EHL Graduate School
Reading Time: 7 min
best school for hospitality management

EHL named World's Best Hospitality Management School in Global Rankings

In the heart of picturesque Lausanne, Switzerland, stands an institution that has consistently set the benchmark for excellence...
EHL Insights
Reading Time: 4 min
What is Hospitality Management?
Hotel Management

What is Hospitality Management?

Hospitality. An industry as diverse as the culinary delights that grace its establishments’ tables. A customer-oriented mindset...
EHL Insights
Reading Time: 3 min
Talent & Culture

8 effective strategies for retaining and motivating teachers

Today’s education sector is marked by a constant struggle to retain and motivate teachers. As teachers leave the field and...
blake test
Reading Time: 5 min
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