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Blog

Chat GPT Teacher's reaction

What is ChatGPT good for in the classroom? A teacher tests and reacts

ChatGPT-3 has been making the headlines recently. It is such an exciting AI development, but what is ChatGPT good for in the...
Emmanuelle Faure
Reading Time: 3 min
Travel

Why Chinese tourists are not totally ready to make a revenge comeback

Insights into the various factors that have impacted Chinese tourists before and after the pandemic, and why the likelihood of a...
Dr Yong Chen
Reading Time: 4 min
Putting authenticity at the heart of luxury branding’s future
Luxury

An Insight Into the State of Luxury Branding Today

The concept of what makes a luxury brand an attractive option worth buying into is undergoing a massive mind shift. This is...
Dr Florent Girardin
Reading Time: 3 min
Trends in hospitality industry: How to navigate the new Tourist flow?
Hospitality

Hospitality Trends: How to navigate the new Tourist flow patterns?

Change is inevitable, especially when we talk about tourism. Tastes change, as do external factors that force one to move/travel...
Dr. Tatyana Tsukanova
Reading Time: 7 min
Students discussing Talent Management Systems at EHL
HR & Hiring

Four Seasons Athens: Lessons from the field on Talent Management Systems

All BOSC3 students take the course Talent Management Systems (TMS). We have learned that well-designed systems must adapt to the...
Dr Janet Shaner
Reading Time: 5 min
Customer service trends
Service Design

Top Customer Service Trends Of 2026

As customer expectations evolve and AI reshapes interactions, customer service matters more than ever, and the hospitality...
Franck Louveau
Reading Time: 11 min
ChatGPT overview
Career Guides

Overview of game-changing ChatGPT: AI power to be feared or embraced?

"ChatGPT is a computer program that can chat with you like a human and understand the meaning behind your words. You can interact...
Nicolas Maréchal
Reading Time: 7 min
Designing Hotel and Restaurant Concepts is based on 7 components
Hotel Management

7 Pillars of Hotel & Restaurant Concept Design

At a Glance Effective hotel and restaurant concept design requires a coherent framework in which story, staff, space,...
Youri Sawerschel
Reading Time: 12 min
Healthy tea
Foodservice

Beverage Trends Hospitality Professionals Should Watch in 2026

Have you ever heard a guest request like “Do you have a kombucha-based cocktail? And please, no alcohol, I’m going zero-proof...
Sybille Geiser
Reading Time: 8 min
How the weather influences the hospitality industry
Hospitality

Hospitality Trends: Weather effects on tourism

In our first monthly digest of 2023, we look at weather patterns and climate change – the most impactful trends in the travel and...
Lionel Saul
Reading Time: 5 min
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