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Blog

What is a Sommelier?
F&B Operations

What is a Sommelier?

The world of wine no longer only exists for those wealthy enough to house a cellar full of priceless bottles of one of nature's...
Sybille Geiser
Reading Time: 5 min
hospitality industry
Emotional Intelligence

Top skills employers look for: people-centricity, resilience & soft skills

Among the top skills employers look for, a thing or two can be learnt from hospitality - an industry grounded for over a century...
EHL Insights
Reading Time: 2 min
carpooling
Sustainability

Promoting the practice of Carpooling

What are some of the factors to be considered when designing and implementing carpooling strategies? Carpooling programs need to...
Martha Sandoval Alvarado
Reading Time: 5 min
art & wine
Culinary Strategy & Innovation

Art & wine: Using art as a means of promoting wine

In recent years, the esthetics involved in drinking wine have become increasingly important. Wine is not drunk for its taste...
Gildas L'Hostis
Reading Time: 6 min
travel and leisure companies
Hotel Management

How CSR in Tourism is Shaping the Future of Hospitality

Recent global disruption has done more than ground airplanes and silence hotel lobbies, it has reset global travel and...
EHL Insights
Reading Time: 4 min
sustainability in hospitality
Sustainability

Sustainability in hospitality: Putting construction issues first

Hospitality firms are increasingly keen to jump on the sustainability bandwagon. However, too often they get lost in the...
EHL Faculty
Reading Time: 4 min
The Future of Customer Experience
Service Design

The Future of Customer Experience

The concept of Customer Experience (CX) has transcended traditional business boundaries, emerging as a dominant force in modern...
EHL Graduate School
Reading Time: 6 min
what is a ghost kitchen
F&B Operations

What is a Ghost Kitchen? The future of fast food

2020 was a heartbreaking and terrifying period for hoteliers and restauranteurs around the world. The COVID-19 pandemic brought...
EHL Insights
Reading Time: 5 min
mobility trends carpool
Service Design

Mobility Trends: On the road to carpooling

The sanitary crisis we face has highlighted the vacuity of some of our practices; the way we work has changed, as has our...
Dr Lohyd Terrier
Reading Time: 6 min
emotional intelligence
Professional Developement

Emotional intelligence in the workplace: 6 ways high EQ employees boost productivity

In an era of digitalization, robotics and pandemics, the world of work and the service industry are changing rapidly. Jobs and...
Meygan Gerber
Reading Time: 4 min
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