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F&B Business Management

Customer loyalty in restauration
F&B Business Management

Building Customer Loyalty in Restaurant Operations

A conversation with Werner Küchler, Director of Paris’s Relais Plaza restaurant. Walk along the gallery leading from the hotel’s...
Frank Schuetzendorf
Reading Time: 11 min
Our research showed that the majority of revenue management practices are perceived as unfair.
F&B Business Management

Restaurant Revenue Management Practices

Revenue management is all about pricing strategies to allocate the right capacity to the right customer, at the right place, at...
Dr Reza Etemad-Sajadi
Reading Time: 2 min
What is needed to open a successful restaurant?
F&B Business Management

What is Needed to Open a Successful Restaurant?

Opening a restaurant is the pursuit of a dream. The idea of creating a space where food, atmosphere, and community come together...
EHL Insights
Reading Time: 11 min
Dessert or the enemy of restaurant profitability
F&B Business Management

Dessert or the enemy of restaurant profitability

Who doesn’t enjoy relaxing over a scrumptious dessert after a fine meal or even a casual lunch? However, many of us may not...
EHL Insights
Reading Time: 3 min
Community management in restaurants
F&B Business Management

Community Management Guide for Restaurant Owners

Being a social media community manager is so much more than curating Facebook feeds and scouring industry blogs and magazines for...
EHL Insights
Reading Time: 5 min
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