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Hotel Management

Optimizing Market Analysis for Hotel Industry Resilience

In today’s increasingly uncertain world, market analysis for hotel industry success offers a structured approach to understanding...
EHL Insights
Reading Time: 5 min

The hotel general manager: Time for a new job description?

The hotel General Manager (GM) is the person ultimately responsible for a hotel’s performance. A GM’s ability to make decisions...
Dr Demian Hodari
Reading Time: 3 min

Society's values: Decoding the impact of pop culture on Hospitality

The intersection of hospitality and popular culture is a dynamic space where societal values, norms, and human interactions are...
Natacha Reymond
Reading Time: 3 min

Regenerative Hospitality: A Paradigm Shift for the Hotel Industry?

As part of his research on regenerative hospitality and digital technology, Dr Alessandro Inversini had the fantastic opportunity...
Dr Alessandro Inversini
Reading Time: 5 min

Hospitality industry's new tipping system: What you need to know

How tips are distributed can quickly become a hot topic in restaurants and hotels. Employees care about justice and want to be...
Michael Gyger
Reading Time: 5 min

Hospitality industry in Singapore – respect as a driving force

A respectful and empowering work culture is essential to success, particularly in the hospitality sector. Oscar Postma, General...
Florence Dietziker
Reading Time: 4 min

What Hotel General Managers can learn from Marriott International

Last month, in the setting of the stunning St.Regis Saadiyat Island Resort (Abu Dhabi), Marriott International held the first...
Barbara Tucci
Reading Time: 4 min

The impact of a learning and development strategy on hospitality profitability

In his recent TED Talk, fine-dining restauranteur Will Guidara claims “We are on the precipice of a becoming a hospitality...
Prof Markus Venzin
Reading Time: 6 min

Cultural Differences: Examples and Tips for Hospitality

A study published in the NPRC Journal of Multidisciplinary Research found that 50.8% of hotel guests felt that cultural...
EHL Insights
Reading Time: 9 min

How to stop the culture of fear and bullying in the Hospitality Industry

Formerly Professor of Food and Beverage and Service Operations Management at EHL, Ian Scarth has a background in strategic...
Ian Scarth FIH
Reading Time: 7 min