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Hotel Management

Hotel sustainability
Hotel Management

Hotel sustainability: Challenges and solutions

‘Net-zero hotels’ are something no one had heard of ten years ago, but now an increasing number are redirecting their efforts to...
EHL Graduate School
Reading Time: 5 min
Front desk associate
Hotel Management

What is a Front Desk Associate

The hospitality industry is diverse, providing numerous roles that guarantee guests a memorable and satisfying experience. One...
EHL Insights
Reading Time: 3 min
Hotel Management

Hotel Employee Training Impacts Customer Experience and Happiness

The hospitality industry thrives on delivering exceptional customer experiences, and hotel employee training plays a pivotal role...
Anne-Céline Depierraz
Reading Time: 10 min
Hotel front desk
Hotel Management

Transforming hotel front desk services for a better guest experience

Imagine walking into a hotel lobby, where the desk is bustling with activity. Hotel guests are arriving, departing, and sharing...
Sofia Strahl
Reading Time: 4 min
Sustainable hotel innovations & low-impact hotel strategies
Hotel Management

Sustainable Innovations & Low-Impact Hotel Strategies

Given the immense climatic challenges we currently face and the growing consumer demand for more sustainable products and...
EHL Graduate School
Reading Time: 9 min
Best hospitality schools
Hotel Management

The World’s Best Hospitality Schools & What Sets Them Apart

If you’re aiming for a long-term career in hospitality leadership and brand management, choosing the right degree can shape your...
EHL Insights
Reading Time: 5 min
Hotel Management

Why soft skills are the new hard skills in hospitality

What is more important for your career progression today? High-tech skills for working with AI and Big Data or learning to work...
Benjamin Robert
Reading Time: 7 min
Hospitality leaders
Hotel Management

From industry to education: Hospitality pros shape the next generation

In today's complex business environment, schools play a crucial role in preparing graduates to overcome the challenges of the...
Petar Zivkovic
Reading Time: 4 min
The art of saying no
Hotel Management

Elevating guest experiences: Mastering the art of saying no

In the hospitality industry, the mantra "the customer is always right" has deeply rooted itself, shaping guests' expectations and...
Ana McFee
Reading Time: 8 min
Managing hotels in times of war
Hotel Management

Hospitality for society: Managing hotels in times of war

Dr. Inès Blal
Reading Time: 5 min
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