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Leadership Skills

The Role of Communication Skills in the Hospitality Industry

The hospitality industry is undergoing a profound transformation. What was once centered purely around efficiency, convenience,...
Frank Giannotti
Reading Time: 7 min

Why you need verbal & non-verbal communication skills?

To find career success, you need to understand how verbal and non-verbal communication work together in the employment...
Frank Giannotti
Reading Time: 3 min

Why storytelling is a crucial hospitality skill

Storytelling skills can create the unique magic and authenticity of exclusive hospitality events. But what power does...
Daniel Ciapponi
Reading Time: 3 min

Adaptive leadership: How to deal with consequential changes?

In the past, we used to see leaders as men with strong personalities, kind of the hero image implementing their will on...
EHL Insights
Reading Time: 4 min

Effective Leadership Skills: The Power of Self-Awareness

How do you develop effective leadership skills especially when you’re a busy executive holding a demanding role? At EHL, as part...
Dr Steffen Raub
Reading Time: 2 min

Why is body language so important?

Have you ever noticed when someone’s behavior shows is completely inconsistent with what he says? Or, have you ever felt hard to...
Frank Giannotti
Reading Time: 3 min

How to Foster Positive Change in a Shifting Cultural Landscape

At an international conference on knowledge, culture, and change in organizations held recently in Germany, Dr Peter Kell,...
Dr Laura Zizka
Reading Time: 3 min

Women in Leadership: a Rallying Cry

The financial services sector has finally begun shedding light on the gender pay gap within the industry, with Citi becoming the...
Dr Sowon Kim
Reading Time: 2 min

What is your management style?

Good leadership is the backbone of almost every business. But, few companies are leading in a truly effective way. A recent...
Avik Bhattacharya
Reading Time: 2 min

Women in leadership: The equation is changing

To begin with, we have to understand that men and women are not at war. It is quite the opposite. The striking calls for gender...
Ana Sofía Acuña
Reading Time: 3 min