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Luxury

Craft, meaning, and consistency -elevating experiences through service. 

Luxury hotels and a ‘sense of place’: The challenge for hoteliers

In the final article in this three-part series exploring luxury hotels and a sense of place, Suzanne Godfrey, consultant and...
Dr Suzanne Godfrey
Reading Time: 8 min

Luxury hotels and a ‘sense of place’: The branding imperative

‘Sense of place’ has long been a buzz phrase. Linked to a range of disciplines from urban planning to sociology, nowadays it is...
Dr Suzanne Godfrey
Reading Time: 5 min

Exploring cultural diversity and sensitivity in luxury markets

In terms of breaking into new foreign markets, cultural sensitivity emerges as a pivotal factor in establishing trust and...
Dr Jie Yu Kerguignas
Reading Time: 4 min

Finance & real estate research: Dr. Mori discusses his latest work

Welcome to the regular Q&A feature where we shine the spotlight on our EHL research faculty and their current work. With a view...
Andrew Brenner
Reading Time: 4 min

What is a real estate analyst? A comprehensive overview

Next in our exclusive series dedicated to unlocking the doors to your future is one of the most dynamic and lucrative roles in...
EHL Insights
Reading Time: 4 min

Chinese tourism in Switzerland: How is Lucerne coping?

We conclude this three-part series on China by taking an in-depth look at how the economic downturn in China is affecting tourism...
Andrew Brenner
Reading Time: 6 min

The art of curricula and program evaluation for continuous improvement

In an ever-evolving global landscape of education, the pursuit of excellence is not merely a goal; it is a necessity. Educational...
Eric Debétaz
Reading Time: 9 min

What It Takes to Deliver a Luxury Customer Experience

The luxury sector is growing steadily and creating great opportunities for brands to enter the market or grow their audience. But...
Emanuel Henriques
Reading Time: 10 min

The Chinese economy today and the specter of a property crisis

“The problem is serious.” And when it’s the head economist at the International Monetary Fund who says so, eyebrows are indeed...
EHL Faculty
Reading Time: 4 min

Behind the scenes: How luxury hotels take care of their staff

“Staff shortages in the hospitality industry are a lurking issue that can drastically affect the quality of a business and the...
EHL Insights
Reading Time: 4 min