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Professional Development

Skills and leadership practices that build high-performing teams.

Top 5 free language learning apps

The ability to communicate effectively in more than one, or even two, languages is quickly becoming essential in every industry....
Renata Willi
Reading Time: 3 min

Service Employee engagement and empowerment: one size doesn't fits all

Intuitively there is a lot that speaks in favor of empowerment. Service contexts are notoriously dynamic, uncertain, and time...
Dr Steffen Raub
Reading Time: 3 min

Digital Detox Travel: A Complete Guide

The average person checks their phone over 100 times per day, creating a constant cycle of digital stimulation that leaves little...
EHL Insights
Reading Time: 6 min

A simple guide to email etiquette

Today, more than ever before, communication takes place from our devices and computers rather than face to face. One of the main...
EHL Insights
Reading Time: 1 min

Adaptive leadership: How to deal with consequential changes?

In the past, we used to see leaders as men with strong personalities, kind of the hero image implementing their will on...
EHL Insights
Reading Time: 4 min

Effective Leadership Skills: The Power of Self-Awareness

How do you develop effective leadership skills especially when you’re a busy executive holding a demanding role? At EHL, as part...
Dr Steffen Raub
Reading Time: 2 min

Why is body language so important?

Have you ever noticed when someone’s behavior shows is completely inconsistent with what he says? Or, have you ever felt hard to...
Frank Giannotti
Reading Time: 3 min

From a hotelier to a banker

It may sound absurd to you if a hospitality student wants to work for banks such as UBS? However, it is feasible and indeed...
EHL Graduate School
Reading Time: 5 min

Gender Diversity - a True Value Added for Companies

According to a recent white paper by the Hospitality Industry Pipeline (HIP) Coalition, the workforce in the tourism and...
Dr Jean-Philippe Weisskopf
Reading Time: 3 min