• There are no suggestions because the search field is empty.

Blog

Hospitality pave the way in these 3 areas of business
Hotel Management

3 Things Entrepreneurs and Business Owners Can Learn From Hospitality

#1 - Hire the right people and treat them appropriately Whenever an employee is in contact with a customer, this presents an...
Samuel Wich
Reading Time: 3 min
shopping destinations
Travel

Shopping Destinations: Mixing Local and Foreign Brands

Many destinations around the world, be it Singapore or Hong Kong in Asia or London and Milan in Europe, promote themselves as...
Dr Elisa Chan
Reading Time: 2 min
New Dimensions of Service
Service Design

Challenges in service industry: new dimensions of service excellence

The service industry is a unique powerhouse, which has seen constant growth over the past 20 years, with hospitality contributing...
Dr Achim Schmitt
Reading Time: 3 min
digital transformation
Executive Voices

Diving Deep into Digital Transformation with Accor CDO, Maud Bailly

Starting her career in 2007 in French private and public institutions – from SNCF Director of Trains to Finance Inspector of the ...
Holden Madison
Reading Time: 6 min
Digital detox travel
Talent & Culture

Digital Detox Travel: A Complete Guide

The average person checks their phone over 100 times per day, creating a constant cycle of digital stimulation that leaves little...
EHL Insights
Reading Time: 6 min
Is Service Excellence the New Marketing?
Service Design

Is Service Excellence the New Marketing Excellence Definition?

While hospitality brands once relied on emotive visuals, catchy slogans, and mass media advertising to influence consumer...
EHL Graduate School
Reading Time: 6 min
Hospitality: An industry of entrepreneurs
Hospitality

Hospitality: An industry of entrepreneurs

Have you ever dreamed of running your own business? If so, hospitality may be the right field for you. The industry consists of...
EHL Insights
Reading Time: 3 min
Sustainable tourism
Hotel Management

Sustainable Tourism: Why Should Hotels Lead in This Effort?

The tourism industry has one of the highest growth rates out of all industries in the world, accounting for 10.4% of global GDP...
Lisa Xie
Reading Time: 5 min
Harnessing the power of storytelling in restaurants
F&B Business Management

Harnessing the power of storytelling in restaurants

“If used well, stories can stick in the customer’s mind, much longer than a memory of a bite of food, or a glass of wine.” ...
Mael Le Pouesard
Reading Time: 2 min
A simple guide to email etiquette
Career Guides

A simple guide to email etiquette

Today, more than ever before, communication takes place from our devices and computers rather than face to face. One of the main...
EHL Insights
Reading Time: 1 min
104 105 106 107 108