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Pet hotels
Hotel Management

Pet Hotels: The Ultimate ‘Niche’?

Globally, pet care represents a huge market that’s worth some 180 billion USD. So even though the panel discussion at the Window...
Stuart Pallister
Reading Time: 2 min
Employee Engagement
HR & Hiring

Sodexo: How Employee Engagement is Transforming the Catering Giant

Over the decades, French services giant Sodexo has been transforming itself. Known to many as a catering firm, which may have...
EHL Insights
Reading Time: 3 min
Customer loyalty in restauration
F&B Business Management

Building Customer Loyalty in Restaurant Operations

A conversation with Werner Küchler, Director of Paris’s Relais Plaza restaurant. Walk along the gallery leading from the hotel’s...
Frank Schuetzendorf
Reading Time: 11 min
Too pretty to eat? Hardly. Our guide to edible flowers.
Culinary Strategy & Innovation

Too pretty to eat? Hardly. Our guide to edible flowers.

Edible flowers have been a wow factor for food for centuries, and today's rainbow food movement is driving the current interest...
EHL Insights
Reading Time: 1 min
How Halal Tourism is Reshaping the Global Tourism Industry
Travel

How Halal Tourism is Reshaping the Global Tourism Industry

Spending by Muslim travelers is expected to rise to US$220 billion by 2020, with the number of Muslim tourists growing to 156...
EHL Insights
Reading Time: 2 min
Hotel GDPR compliance
Technology & Systems

Hotel GDPR Compliance: Why It Matters

Since the General Data Protection Regulation (GDPR) came into force across the EU on 25 May 2018, it has reshaped how personal...
Stuart Pallister
Reading Time: 2 min
4 Reputation Management Challenges Every Hotel Manager Faces
Branding & Marketing

4 Reputation Management Challenges Every Hotel Manager Faces

Today, hotels are greatly dependent on a limited number of reservation platforms. A significant feature of these platforms is...
Dr Carlos Martin-Rios
Reading Time: 4 min
Is an Entrepreneurial Ecosystem Beneficial for Startups?
Entrepreneurship

Is an Entrepreneurial Ecosystem Beneficial for Startups?

Innovation and entrepreneurship are clearly flourishing in Switzerland if the Global Innovation Index is anything to go by, as...
EHL Faculty
Reading Time: 3 min
Hoteliers can learn from Office facilities management
Hotel Management

Facilities Management in Offices and Hotels

The management of office facilities has been undergoing a revolution of sorts, thanks to disruptors such as the private social...
Remy Rein
Reading Time: 3 min
Executive Intelligence

Hotel Concept Handbook: Developing a Compelling Hotel Concept

The hospitality industry is anything but dull. Each year brings with it a bounty of exciting destinations, revolutionary new...
Youri Sawerschel
Reading Time: 2 min
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