• There are no suggestions because the search field is empty.

Blog

Hotel of the future
Hotel Management

The hotel of the future: Interview with GM about technology in 2030

What IT tools and platforms does the hotel of the future require? What might be the technology competencies of future hotel...
Ian Millar
Reading Time: 4 min
Medical Spa Industry
Wellness

Top medical Spa industry trends and statistics for 2024

The global medical spa market was valued at an estimated US$14.4 Billion in the year 2022 and is projected to reach a revised...
Marcel Butchey
Reading Time: 6 min
HR & Hiring

The challenges of sustainable development in Hospitality gender equality

Professor at EHL Hospitality Business School, Dr Sowon Kim is interested in questions of equality at work and sexual harassment....
Alexandre Caldara
Reading Time: 3 min
Service Robots Header
Technology & Systems

Service Robots and AI: What impact on the future of Hospitality?

Would you allow a humanoid robot to greet a paying guest at your hotel? Would the hotel guest prefer the ease and convenience of...
Lionel Saul
Reading Time: 5 min
What is servitization
Service Design

What is servitization?

What is servitization? Its origins go back to 1988, Sandra Vandermerwe and Juan Rada presented what they termed the...
EHL Insights
Reading Time: 5 min
Inclusivity Header
Talent & Culture

Inclusivity is the key to gender diversity: Open the door please!

Belonging to hospitality, the most service, people-oriented industry, you tend to be impacted by everything the world is...
EHL Graduate School
Reading Time: 5 min
Developing Leadership Skills
Leadership Skills

How to Develop Strong Leadership Soft Skills

The more we learn about leadership and employee engagement, the clearer it becomes that having technical know-how and knowledge...
EHL Insights
Reading Time: 7 min
Sustainable Business Practices
Sustainability

Sustainable Business Practices vs. Business Recovery: HR in the middle

In the current business context, most hospitality organizations are finding themselves wanting to strike the right balance of...
EHL Insights
Reading Time: 3 min
Hospitality and covid
Hotel Management

How will hospitality emerge from the pandemic? Findings from EHL Research Day

EHL Hospitality Business School entitled their research day “Navigating the Covid Storm”, where the future of the hospitality...
Andrew Brenner
Reading Time: 5 min
service robots
Service Design

6 main ethical concerns of service robots and human interaction

“Service Robots” come with a variety of ethical questions regarding their use. Research in this field can help to find the...
Dr Reza Etemad-Sajadi
Reading Time: 4 min
51 52 53 54 55