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Blog

Restaurant Management: How to choose the right location?
F&B Business Management

Restaurant Management: How to choose the right location?

Location, location, location: It makes as much, if not more, of a difference in the success of a new restaurant as the menu does,...
EHL Insights
Reading Time: 5 min
Singapore's startup ecosystem
Entrepreneurship

Singapore Startup Ecosystem: An Entrepreneurs' Paradise?

The Death Valley Curve. The raging gulf between a promising young startup and successful viability on the market. It takes a...
EHL Insights
Reading Time: 3 min
Towards a sustainable hospitality industry
Sustainability

Towards a sustainable hospitality industry

Sustainability may be a buzzword to some in the hospitality industry, but to others it is a way of life. It focuses on the idea...
EHL Insights
Reading Time: 3 min
Service Recovery in the Airline Industry
Service Design

Service Recovery in the Airline Industry

Led by the team of Associate Professor Dr. Reza Etemad-Sajadi, this research assesses the impact of airline passengers’...
Dr Reza Etemad-Sajadi
Reading Time: 4 min
How to make your own Sherbet?
Recipes

How to make your own Sherbet?

Today, sherbet is renowned in pastry as a frozen version. Originally Sherbet was unfrozen and consist of rubbing sugar lump...
Louise Pascot
Reading Time: 1 min
The quicker tourism firms adapt to changes in consumers' habits, the smoother the transition towards circular tourism.
Sustainability

Circular Economy in the Tourism Sector

The economy was pictured until recently as linear, with a strong tendency to satisfy the consumers’ needs with brand new...
Dr Luciano Lopez
Reading Time: 5 min
Airline Passenger Loyalty
Service Design

Airline Passenger Loyalty: The Importance of Pre-Flight Touchpoints

Led by the team of Associate Professor Dr. Reza Etemad-Sajadi, this research aims to investigate direct and indirect effects of...
Dr Reza Etemad-Sajadi
Reading Time: 4 min
Swiss hotel brands
Hotel Management

Swiss Hotel Brands: Market Structure & Key Players

Switzerland’s hotel brand market operates according to a different set of rules than most European destinations. Structural...
EHL Insights
Reading Time: 6 min
Experiential Retail: Are Hotels Replacing Flagship Stores?
Retail

Experiential Retail: Are Hotels Replacing Flagship Stores?

Gone are the days when customers would just walk into your store, buy your product and leave. Why? Because they can do just that...
Jennifer Luo
Reading Time: 2 min
Meet the biggest hotel chains in the world
Hotel Management

Meet the biggest hotel chains in the world

The world's largest hotel chains have to be doing something right. For the hospitality student, major hotel chains offer case...
EHL Insights
Reading Time: 2 min
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