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Blog

How to interview like a pro?
Career Guides

How to interview like a pro?

How to mentally prepare for your interview by gathering knowledge? Whether you have a week or a day to prepare for an interview,...
EHL Insights
Reading Time: 4 min
Spas around the world
Healthcare

Best medical spas around the world

The spa industry is in a state of unstoppable growth In 2017, there were over 149,000 spas, earning $93.6 billion in revenues and...
Marcel Butchey
Reading Time: 3 min
The Future of Hotel Management:
Hotel Management

The Future of Hotel Management: "The humble waiter is passé"

Michael Hartmann, Managing Director of EHL Swiss School of Tourism and Hospitality (SSTH), talks exclusively about the future of...
EHL Insights
Reading Time: 4 min
Customers expectations and perceptions of service quality
Service Design

Customers expectations and perceptions of service quality

Customers expectations and perceptions can be influenced It has been established that beliefs and emotional dispositions...
Frank Giannotti
Reading Time: 2 min
Why empathy skills are crucial for hoteliers
Emotional Intelligence

Why empathy skills are crucial for hoteliers

Empathy refers to the ability to understand and share the feelings of others. In order to fully appreciate the importance of...
Daniel Ciapponi
Reading Time: 3 min
Rapid integration into working life: Dual education in theory and practice is what makes the difference
Professional Development

Dual education: A rapid integration into working life

Graduates of the Professional Path are sought-after hospitality specialists. Not only do they graduate with two federally...
EHL Insights
Reading Time: 3 min
What are some hidden facts about the hotel industry that may surprise you?
Hotel Management

What are some hidden facts about the hotel industry that may surprise you?

Today’s hotel sector has evolved into a web of complex structures that are little understood by the general public. Do the...
Daniel Ciapponi
Reading Time: 2 min
How Practice Builds Soft Skills in Hospitality
Hotel Management

How Practice Builds Soft Skills in Hospitality

In any trade or area of knowledge, there are two kinds of skills--hard skills and soft skills. Hard skills are usually technical...
Frank Giannotti
Reading Time: 3 min
Want to be a hotel entrepreneur? The list of hospitality skills you need
Career Guides

Want to be a hotel entrepreneur? The hospitality skills you need

In recent years, the hospitality industry has transformed. There's more competition than ever, including from vacation rental and...
Daniel Ciapponi
Reading Time: 3 min
Hospitality Management Careers: Top 7 Hospitality Jobs for Foodies
Career Guides

Hospitality Management Careers: Top 7 Hospitality Jobs for Foodies

If you are a diehard foodie, then a hospitality management career in the culinary world might be right up your alley — and you...
Philippa Golding
Reading Time: 4 min
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