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Foodservice

Wine ratings
F&B Business Management

Wine Ratings: When a Gold Medal Isn't so Golden

In wine ratings, everyone’s a winner (well, almost). If you have ever wheeled your shopping cart down the wine aisle of a...
Andrew Brenner
Reading Time: 3 min
Did you say Pink Chocolate?
Recipes

Did you say Pink Chocolate?

How many types of chocolates can you name? Probably three: dark, milk and white. Well you are missing one: ruby chocolate! How...
Chiara Eckenschwiller
Reading Time: 2 min
Fast food with alcohol
F&B Business Management

Fast Food With Alcohol: Demand, Barriers & Public Sentiment

Fast food has never been short on bold ideas, but the latest twist is catching even seasoned operators off guard. Burgers with...
Samuel Wich
Reading Time: 5 min
Harnessing the power of storytelling in restaurants
F&B Business Management

Harnessing the power of storytelling in restaurants

“If used well, stories can stick in the customer’s mind, much longer than a memory of a bite of food, or a glass of wine.” ...
Mael Le Pouesard
Reading Time: 2 min
Michelin star customer experience
Culinary Strategy & Innovation

Demystifying The Michelin Star Experience

If a restaurant has Michelin stars, it basically means it’s been able to consistently convince some very picky anonymous...
EHL Insights
Reading Time: 7 min
Essential cooking techniques and culinary skills
Culinary Strategy & Innovation

Essential Cooking Techniques & Culinary Lessons

The difference between food that tastes good and food that tastes great usually comes down to a handful of small things. This...
Thomas Bissegger
Reading Time: 16 min
Waiting staff tips
F&B Business Management

Restaurant Staff: to Tip or not to Tip?

Tips are crucial for restaurant staff in the US where salaries are generally low, but in Switzerland tips are a form of bonus...
Stuart Pallister
Reading Time: 2 min
Swiss fine wines
F&B Business Management

Swiss Fine Wines: On the Path to Recognition

By and large, Swiss wines have yet to gain recognition internationally or – for that matter – within Switzerland itself. Only...
Dr Philippe Masset
Reading Time: 4 min
Online Customer Reviews: Their Impact on Restaurants
F&B Business Management

Online Customer Reviews: Their Impact on Restaurants

Dining out, going for a movie, or enjoying a bottle of fine wine are all ‘experience goods’, that is, they have to be consumed or...
EHL Faculty
Reading Time: 4 min
What does culinary creation for a 3* restaurant involve?
Culinary Strategy & Innovation

What does culinary creation for a 3* restaurant involve?

Running a restaurant is a big undertaking. For a three star restaurant to reach that level and maintain it, takes a lot of work...
EHL Insights
Reading Time: 2 min
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