Is an aging society a threat or an opportunity for hospitality?
Today, we are living in an aging society that is slowly increasing to the point where the number of older persons is projected to...
EHL Faculty
Reading Time: 4 min
Understanding consumer behavior: how to influence the decision-making process
Understanding the consumer decision-making process is integral to influencing the outcome of consumer behavior. The consumer...
Ana McFee
Reading Time: 9 min
CSR adoption in independent hotels: The drivers and barriers
A focus piece that resumes the challenges of independent hotels in their CSR journey. In a recent study of 14 independent hotels...
EHL Faculty
Reading Time: 4 min
Facing skilled worker shortage in the hospitality industry
The pandemic and subsequent economic crisis have had a significant impact on many industries and have changed them permanently....
EHL Insights
Reading Time: 5 min
The role of unemployment benefits in the current labor shortage
An analysis of why and how Covid-related unemployment benefits may have impacted the current labor shortage. What role do loss...
Dr Yong Chen
Reading Time: 6 min
Exploring the Most Promising Metaverse Business Opportunities
The Metaverse is quickly shifting from buzzword to business reality, offering companies new ways to connect with audiences,...
Dr Valentina Clergue
Reading Time: 7 min
The hotel of the future: Interview with GM about technology in 2030
What IT tools and platforms does the hotel of the future require? What might be the technology competencies of future hotel...
Ian Millar
Reading Time: 4 min
The challenges of sustainable development in Hospitality gender equality
Professor at EHL Hospitality Business School, Dr Sowon Kim is interested in questions of equality at work and sexual harassment....
Alexandre Caldara
Reading Time: 3 min
Service Robots and AI: What impact on the future of Hospitality?
Would you allow a humanoid robot to greet a paying guest at your hotel? Would the hotel guest prefer the ease and convenience of...
Lionel Saul
Reading Time: 5 min
How will hospitality emerge from the pandemic? Findings from EHL Research Day
EHL Hospitality Business School entitled their research day “Navigating the Covid Storm”, where the future of the hospitality...
Andrew Brenner
Reading Time: 5 min