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Blog

What can POS data be used for?
F&B Operations

What Is Point of Sale Data & Why It Matters

Every time someone makes a purchase, a wealth of information gets captured behind the scenes; product details, timestamps,...
Tiziano Nessi
Reading Time: 10 min
Mindfulness: Peace of mind in the workplace
HR & Hiring

Mindfulness: Peace of mind in the workplace

“Mindfulness is the basic human ability to be fully present, aware of where we are and what we’re doing, and not overly reactive...
Beatrice Venturini
Reading Time: 3 min
Customer Service and Recovery via Social Media
Service Design

Customer Service and Recovery via Social Media

More than half of the world’s population currently uses social media. People turn to the various platforms to connect with...
Ana McFee
Reading Time: 7 min
Branding & Marketing

Hospitality Content Marketing: a Guide

To draw guests to your hotel, bar, restaurant, or entertainment venue, you need to reach them where they are. And unless you're...
Abigail Ward
Reading Time: 9 min
EHL’s Customer Experience Management Institute: prioritizing customer-centricity
Human Experience

EHL’s Customer Experience Management Institute: prioritizing customer-centricity

In September 2020, EHL launched a new research institute called the Institute of Customer Experience Management. The launch of...
Dr Alessandro Inversini
Reading Time: 3 min
service design
Service Design

An introduction to Service Design

Although service-oriented organizations now comprise 80 percent of the economy in developed countries, a surprising number of...
Olivier Verschelde
Reading Time: 4 min
What is a POS system?
F&B Operations

What is a POS system?

What is POS and why is it an important fiscal tool? Learn more about the different types, their functions and which one might...
Tiziano Nessi
Reading Time: 2 min
seafood recipes
Recipes

Fish & seafood recipes from EHL chefs

Are you looking for some aquatic inspiration for your next dinner party? Admittedly, fish and seafood can seem a scary prospect...
EHL Insights
Reading Time: 3 min
4 Digital Transformation workshop ideas
Leadership Skills

4 Digital Transformation workshop ideas

How to prepare your online workshops? The internet presents boundless opportunities for people to connect and engage with each...
Christophe Meylan
Reading Time: 9 min
How to choose a culinary arts program
Career Guides

Choosing a Degree in Culinary Arts: Key Considerations

Working in the culinary arts opens the door to a wide range of career paths, each with its own rhythm, responsibilities, and...
Alfred Zuberbuehler
Reading Time: 5 min
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