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Experience Economy

Designing moments that earn loyalty - experience design, wellbeing, and value. 

What is Ayurveda and its healing benefits

Ayurvedic medicine has a rich history. Originally shared as an oral tradition, Ayurveda was recorded more than 5,000 years ago in...
EHL Insights
Reading Time: 2 min

4 new types of tourism

Traveling is one of the most effective ways of exploring a place, culture or a destination. There are various types of tourism...
Daniel Ciapponi
Reading Time: 2 min

Wellness Business: Trends and New Frontiers

In today’s economy, consumers seem to be on the lookout for comprehensive experiences with a high feel-good factor. Offering the...
EHL Insights
Reading Time: 4 min

Sustainability in Luxury Hotels: The Inspira Santa Marta, Lisbon

Set in an 18th-century building in Lisbon’s old town, the Inspira Santa Marta has been named Best Luxury Eco/Green Hotel of the...
Samrah AlShawi
Reading Time: 4 min

Sustainable Business Model: What Every Leader Should Ask Themselves

Corporate Social Responsibility (CSR) and sustainability have become increasingly important issues for a wide range of...
Dr Carlos Martin-Rios
Reading Time: 5 min

Challenges in service industry: new dimensions of service excellence

The service industry is a unique powerhouse, which has seen constant growth over the past 20 years, with hospitality contributing...
Dr Achim Schmitt
Reading Time: 3 min

Is Service Excellence the New Marketing Excellence Definition?

While hospitality brands once relied on emotive visuals, catchy slogans, and mass media advertising to influence consumer...
EHL Graduate School
Reading Time: 6 min

Adventure Tourism: Catering to the Thrill-Seeker Traveler

Through the ages, mankind has been pushing the limits of exploration: we have conquered lands, we have discovered the wonders of...
EHL Insights
Reading Time: 3 min

Sustainability and Water Efficiency: Lessons From Down Under

Sustainability, in terms of energy and water conversation, is becoming an increasingly important issue for hoteliers. As we have...
EHL Insights
Reading Time: 2 min

How Six Senses Yao Noi, Thailand Brings Integrated Wellness to Life?

The wellness industry continues to be one of the most crucial segments of global tourism. As consumers are increasingly turning...
EHL Graduate School
Reading Time: 3 min