Hospitality
Operational performance, guest expectations, and service strategy.
The economic impact of COVID 19 on Switzerland and other developed countries
Research findings that analyze the economic impact of Covid-19on Switzerland and other developed countries in 2020-2021....
Dr Isabella Blengini
Reading Time: 3 min
Hospitality Trends: How to navigate the new Tourist flow patterns?
Change is inevitable, especially when we talk about tourism. Tastes change, as do external factors that force one to move/travel...
Dr. Tatyana Tsukanova
Reading Time: 7 min
Four Seasons Athens: Lessons from the field on Talent Management Systems
All BOSC3 students take the course Talent Management Systems (TMS). We have learned that well-designed systems must adapt to the...
Dr Janet Shaner
Reading Time: 5 min
7 Pillars of Hotel & Restaurant Concept Design
At a Glance Effective hotel and restaurant concept design requires a coherent framework in which story, staff, space,...
Youri Sawerschel
Reading Time: 12 min
Hospitality Trends: Weather effects on tourism
In our first monthly digest of 2023, we look at weather patterns and climate change – the most impactful trends in the travel and...
Lionel Saul
Reading Time: 5 min
Hospitality Industry Outlook 2023
EHL Group's CEO, Markus Venzin, opens this hospitality industry report by asking the poignant question: How can hospitality...
EHL Insights
Reading Time: 2 min
The Future of Hospitality
Hospitality is built around a simple promise: provide a place to stay, a meal to enjoy, or an experience that makes travel...
EHL Insights
Reading Time: 6 min
Optimizing sustainability in hospitality via supply and value chains
The global supply chain disruptions caused by the Covid-19 pandemic have revealed the weaknesses created by our society and...
Dr Carlos Martin-Rios
Reading Time: 5 min
Sustainable actions in hospitality: A driver for competitive advantage
With the cumulative effects of the Covid pandemic, the worldwide economic downturn, war scenarios, inflation and an ultra-tight...
Dr Steffen Raub
Reading Time: 3 min
Regenerative Hospitality - a new sustainability paradigm on the rise
There is no time to waste. Let us rethink and reinvent tourism, and together, deliver a more sustainable, prosperous and...
Lionel Saul
Reading Time: 4 min