Hospitality
Operational performance, guest expectations, and service strategy.
10 Ways the Global Trade Tensions Could Impact You
Since early 2025, the U.S. president has been making good on a campaign promise that many observers expected to be watered down...
Dr Giuliano Bianchi
Reading Time: 8 min
Hotel Financial Statements: Best Balance Sheet and P&L Formats for Hotels
What do hotel operations, outstanding guest experience, and long-term success as a hotel business have in common? None of these...
Emma Näpänkangas
Reading Time: 8 min
How Japan’s Vacant Akiya Houses Are Becoming Hospitality Businesses
In Japan, “akiya” (空き家) refers to vacant homes that have been abandoned due to a growing phenomenon driven by demographic shifts...
Dr Masaki Mori
Reading Time: 4 min
How Food Well-being Is Changing Hospitality: 6 Key Trends Explained
“A healthy mind in a healthy body”, “food as medicine”, “you are what you eat” – these insights into food and well-being have...
Dr Valentina Clergue
Reading Time: 6 min
Hotel Competitor Analysis: Reports, Comp Sets & Insights
Today’s hotel guests are more informed and selective than ever. With unprecedented access to reviews, websites, and social media,...
Emma Näpänkangas
Reading Time: 6 min
Hotel Demand Management: Forecasting & Market Intelligence Explained
In a rapidly shifting travel landscape, hotels cannot afford to rely on gut instinct when assessing demand for their product. To...
Emma Näpänkangas
Reading Time: 6 min
Strategic Tariffs and Their Impact on Travel and Hospitality
In recent times, the word ‘tariff’ has jumped from the back pages of economic textbooks to front-page headlines. Once the domain...
Dr Isabella Blengini
Reading Time: 4 min
Eurovision 2025 in Basel: Boosting Music Tourism and Hospitality
For some, the Eurovision Song Contest is just another TV show on a Saturday night, but for many, it is THE event of the year! To...
Dr. Guy Llewellyn
Reading Time: 5 min
Revolutionizing Wellness in Hospitality: Scaling Well-Being Across Brands
Wellness is no longer just a trend—it’s a movement reshaping industries, and the hospitality sector is no exception. In an era...
Bianca Lüthy
Reading Time: 3 min
AI in Hospitality: How Smart Tech is Changing Guest Experience
Today, AI dominates many conversations across different industries, and AI in hospitality is no exception. It is redefining the...
Dr. Tatyana Tsukanova
Reading Time: 5 min