Shadowing as a Pedagogical Tool for Trainer Development
The goal of hospitality education today is to nurture future industry professionals who can lead the sector into a modern-day...
Kaushiki Khanijo
Reading Time: 5 min
Decoding LinkedIn: Job Search and Digital Recruitment Strategies
Unlock LinkedIn's secrets to job search success and smarter hiring decisions. Dr. Sébastien Fernandez reveals how your profile...
Beatrice Venturini
Reading Time: 6 min
AI in the Hospitality Industry: Benefits, Challenges & What’s Next
From AI-powered room service that remembers your guest’s favorite midnight snack to chatbots offering travel tips like seasoned...
Veronika Mercier
Reading Time: 9 min
EHL Insights Report: Hospitality Trends 2025
The EHL Insights Report: Hospitality Outlook 2025 takes an expert look at five key trends shaping the future of the hospitality...
EHL Faculty
Reading Time: 3 min
Why Consider EHL's Hotel Management Development Program?
EHL’s new Hotel General Management Program aims to help professionals progress in their careers by enhancing their management,...
EHL Graduate School
Reading Time: 5 min
Hotel sustainability: Challenges and solutions
‘Net-zero hotels’ are something no one had heard of ten years ago, but now an increasing number are redirecting their efforts to...
EHL Graduate School
Reading Time: 5 min
What is a Front Desk Associate
The hospitality industry is diverse, providing numerous roles that guarantee guests a memorable and satisfying experience. One...
EHL Insights
Reading Time: 3 min
Hotel Group Branding: Insights, Ideas & Examples
When a prospective guest is ready to book, location and price are the obvious filters. Once those boxes are ticked, branding is...
EHL Insights
Reading Time: 10 min
Dynamic pricing: Maximizing revenue in the hotel industry
Dynamic pricing can be a contentious topic. Consumers often view it as an exploitative pricing strategy in which brands try to...
EHL Graduate School
Reading Time: 4 min
Hotel Employee Training Impacts Customer Experience and Happiness
The hospitality industry thrives on delivering exceptional customer experiences, and hotel employee training plays a pivotal role...
Anne-Céline Depierraz
Reading Time: 10 min