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Professional Development

Skills and leadership practices that build high-performing teams.

Why do so many students come to study in Switzerland?

Speaking of Switzerland, if you have never been here before, what would you say Switzerland is like? A country with stunning...
EHL Insights
Reading Time: 4 min

Women in Leadership: Building Self-Confidence

Although more than 60 percent of EHL’s current students are female, reaching the C-suite is still a problem, as only 17 percent...
Dr Sowon Kim
Reading Time: 3 min

5 customer service soft skills for sales and complaints

Customer service sales and complaints are often treated as two entirely different skill sets. However, the truth is, closing a...
Martin Jeffrey
Reading Time: 2 min

What is a bartender?

Frank Sinatraonce said: “Alcohol may be man's worst enemy, but the bible says love your enemy.” The reality is that there will...
Sybille Geiser
Reading Time: 2 min

How to interview like a pro?

How to mentally prepare for your interview by gathering knowledge? Whether you have a week or a day to prepare for an interview,...
EHL Insights
Reading Time: 4 min

Why empathy skills are crucial for hoteliers

Empathy refers to the ability to understand and share the feelings of others. In order to fully appreciate the importance of...
Daniel Ciapponi
Reading Time: 3 min

Dual education: A rapid integration into working life

Graduates of the Professional Path are sought-after hospitality specialists. Not only do they graduate with two federally...
EHL Insights
Reading Time: 3 min

Want to be a hotel entrepreneur? The hospitality skills you need

In recent years, the hospitality industry has transformed. There's more competition than ever, including from vacation rental and...
Daniel Ciapponi
Reading Time: 3 min

Hospitality Management Careers: Top 7 Hospitality Jobs for Foodies

If you are a diehard foodie, then a hospitality management career in the culinary world might be right up your alley — and you...
Philippa Golding
Reading Time: 4 min

Do I have the right soft skills for the hospitality industry?

First of all, as opposed to many other career paths, which require a narrower focus, to be successful in hospitality, it is a...
Frank Giannotti
Reading Time: 2 min