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Technology & Systems

Digital transformation in the hospitality industry
Technology & Systems

Digital Transformation In the Hospitality Industry

Today's hotel guests research, book, and review their stays almost entirely through digital channels. They expect room controls...
EHL Insights
Reading Time: 7 min
Metaverse business opportunities
Technology & Systems

Exploring the Most Promising Metaverse Business Opportunities

The Metaverse is quickly shifting from buzzword to business reality, offering companies new ways to connect with audiences,...
Dr Valentina Clergue
Reading Time: 7 min
Service Robots Header
Technology & Systems

Service Robots and AI: What impact on the future of Hospitality?

Would you allow a humanoid robot to greet a paying guest at your hotel? Would the hotel guest prefer the ease and convenience of...
Lionel Saul
Reading Time: 5 min
Virtual tourism
Technology & Systems

Virtual Tourism: Gimmick or Gamechanger?

Virtual tourism: Sounds like a gimmick at best, and a dystopian disruptor at worst. But is it really bad for the industry? It...
Natacha Reymond
Reading Time: 10 min
Internet of things in the hospitality industry
Technology & Systems

Internet of Things in the Hospitality Industry

The Internet of Things (IoT) is quietly reshaping how hotels, restaurants, and travel services operate. By connecting everyday...
Beatrice Venturini
Reading Time: 6 min
Hospitality tech strategy
Technology & Systems

The Rosewood Hotel Group challenge: IT innovation by EHL

As part of the Hospitality Technology Strategy elective, taught to last year students at Ecole hôtelière de Lausanne, senior IT...
Ian Millar
Reading Time: 4 min
Culinary Arts in the digital age
Technology & Systems

Digitalization in the kitchen: Teaching Culinary Arts in the digital age

Michel Magada, lecturer in Practical Arts at EHL Campus Lausanne, specializes in food science research and development. He...
Beatrice Venturini
Reading Time: 3 min
digital transformation scoreboard
Technology & Systems

How a digital transformation scoreboard can benefit your organization

Digital transformation is the cultural, organizational and operational change of an organization, industry or ecosystem through a...
Catherine Rey
Reading Time: 4 min
Frontline Service Robots
Technology & Systems

Service Robots in Hospitality Are Redefining Guest Experience

Robots have officially left the factory floor. They are out here with us, navigating our messy, unpredictable world. They check...
EHL Insights
Reading Time: 5 min
Data privacy vs personalization in 2021
Technology & Systems

Data privacy vs personalization in a Covid-19 World

In an era where technology has facilitated access to data, consumers are increasingly aware of the trade-offs between...
EHL Insights
Reading Time: 3 min
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