Hospitality News & Business Insights by EHL (48)

Branding & Marketing

A marketing lesson on beer from the Migros

How to turn an in-house company vote into a successful marketing campaign? A recent vote among the Swiss retailer, Migros and its...

EHL Faculty

Reading Time: 3 min

Finance & Investment

ESG in hotel real estate: Green financing and what it means

The ‘pandemic awakening’ has brought forth numerous discussions, ranging from the incessant remote working debate to tackling an...

Kimberly Yoong

Reading Time: 9 min

Service Design

Digital Service Design that skyrocket customer acquisition and innovation

Cutting-edge service design practices are among the driving forces behind behemoths like Nike, SAP, and Apple. Such...

Ana McFee

Reading Time: 5 min

Wellness

Why service excellence is important in a Spa. Welcome to Valmont

By definition, service excellence refers to the ability of service providers to meet and even exceed customers' expectations...

EHL Alliance

Reading Time: 4 min

Hotel Management

Sustainability action plan for hospitality

Highlights from a research project that lays out the framework of the most realistic and implementable steps to get a hospitality...

Dr Steffen Raub

Reading Time: 4 min

Hospitality

Hospitality Trends: Focus on the future of the food industry

To keep your finger on the pulse of the most recent trends and innovation in the hospitality industry, we’ve scanned the latest...

EHL Graduate School

Reading Time: 5 min

Service Design

7 tips for successfully embedding Customer-Centric Governance into company DNA

Today's business world requires companies to put customers in the driving seat. Nurturing customer relationships is the secret to...

Meygan Gerber

Reading Time: 6 min

HR & Hiring

The benefits of flexible working practices in the hotel sector

Dr Sowon Kim answers questions based on a 2022 industry report that looks at the positive impact of flexible working practices in...

Dr Sowon Kim

Reading Time: 3 min

Aviation

The meaning of 'hospitality' according to an airline company

Whenever we think about hospitality, hotels are usually the first thing that comes to mind. During our 6-month mandate as...

EHL Alliance

Reading Time: 7 min

HR & Hiring

10 indicators of what recruiters look for in a LinkedIn profile

LinkedIn is currently the most important professional social network in the world with more than 830 million users, over 50% of...

EHL Faculty

Reading Time: 3 min

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