Hospitality
Operational performance, guest expectations, and service strategy.
Hotel Ownership & Management: Exploring Investment Opportunities
Hotel ownership can take many different forms. It is a different game to be the owner of a privately owned and operated,...
Emma Näpänkangas
Reading Time: 5 min
Hotel Pricing Strategies: Optimizing Room Rates Effectively
Nothing may be more critical for the profitability of a hotel than getting its pricing strategy right. It can also be an...
Emma Näpänkangas
Reading Time: 11 min
6 Innovation Insights to Tackle Hospitality Workforce Challenges
Hospitality faces some of the toughest workforce challenges, with one of the highest turnover rates in any industry. In this...
Dr. Inès Blal
Reading Time: 4 min
Psychological Insights into AI in Hospitality
AI in hospitality is reshaping the industry, but the real challenge isn’t just technical, it’s human. How guests and employees...
Dr Valentina Clergue
Reading Time: 4 min
How To Choose the Right Corporate Gifts?
Giving a corporate gift is not just a mark of generosity, it's a gesture that counts. It expresses your gratitude, strengthens...
Morgane Dumollard
Reading Time: 3 min
Hospitality Valuation Explained: How to Value a Hotel Investment
Whether you are interested in investing in a hotel asset or preparing to sell one, understanding its value is necessary to make a...
Emma Näpänkangas
Reading Time: 10 min
Hospitality and Real Estate Explained: A Guide to Assets, Trends, and Investment Opportunities
On the global property market, hospitality real estate stands out as one of the most multifaceted segments. Hospitality assets...
Emma Näpänkangas
Reading Time: 7 min
Hotel Franchises: Owning & Investing Considerations
Hotel franchises have become a dominant force in today’s hospitality landscape. Hotel franchising has become the preferred model...
Emma Näpänkangas
Reading Time: 9 min
Hotel Standard Operating Procedures: Why an Ops Index Matters
Great guest experiences are made possible by well-run operations. Hotel standard operating procedures provide guidelines for...
Emma Näpänkangas
Reading Time: 7 min
How Revenue Management Works in Hotels
Airlines were the first ones to adopt revenue management. Hospitality businesses went on to perfect it. This is because the...
Dr Cindy Heo
Reading Time: 20 min