More than a Pretty Playlist: Music as a Strategic Marketing Tool
These days, fine-tuning your musical decor in harmony with your venue is becoming a big song and dance. To quote digital analyst...
Beatrice Venturini
Reading Time: 6 min
5 language skills critical for communication with customers
Some skills are learned on the job, others in hospitality classwork, and others from a general educational background. Language...
Renata Willi
Reading Time: 2 min
6 Actions Taken by Chinese Hoteliers following the Coronavirus Crisis
“Cities in China are carefully easing strict prevention measures and access restrictions based on advancements in local public...
EHL Insights
Reading Time: 5 min
Psychology can be used to improve your hospitality skills
Psychology offers much more than help solving personal problems. In the hospitality industry, psychology can play an integral...
Frank Giannotti
Reading Time: 4 min
How Hospitality and Retail can Survive the Coronavirus Shutdown
Policy makers around the world have enforced an unprecedented shutdown of public life to slow down the spread of the coronavirus....
Dr René-Ojas Woltering
Reading Time: 4 min
COVID-19: Hotel Real Estate in a Turbulent Macro-Economic Environment
Would you invest your money and time in a hotel project? Once more, the world is hit by a crisis, a pandemic this time, which...
Jochen de Peuter-Rutten
Reading Time: 2 min
Hospitality Industry After Covid-19: How to Survive?
The sudden outbreak of Covid-19 (unofficially called Coronavirus) crisis swept through Chinese Lunar New Year like a hurricane,...
Avik Bhattacharya
Reading Time: 4 min
Innovation Challenges in Hospitality
Learn about today’s biggest innovation challenges for hoteliers, from data to technology and sustainability. As technology,...
Jochen de Peuter-Rutten
Reading Time: 3 min
Hotel Revenue Management: Strategies for the Future
Last December, over a 100 industry experts and scholars attended the 3rd Revenue Management & Pricing in Services Conference...
EHL Faculty
Reading Time: 2 min
REPORT: Millennials in the Workforce
Best practices in talent management strategy How is today's workplace evolving and how are employers from global companies...
EHL Insights
Reading Time: 2 min