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Hospitality

Operational performance, guest expectations, and service strategy. 

The link between corporate debt and earnings manipulation

An insightful overview of an unexpected consequence of financial leverage. Among the many COVID-19-related uncertainties,...
Dr Cédric Poretti
Reading Time: 4 min

Hospitality's role in driving sustainability and community projects

As one of the world’s largest industries, it’s up to travel and tourism to lead the way toward a carbon-smart, sustainable future...
Natacha Reymond
Reading Time: 2 min

This summer's ‘Must Reads’ chosen by EHL’s Rooms and Revenue Management

Continuing our summer reading list theme, EHL's Rooms and Revenue Management teams have drawn up a shortlist of essential titles...
Beatrice Venturini
Reading Time: 1 min

How works of art impact hospitality spaces

A look into the role of art in hospitality spaces and its beneficial impact on customers, employees and company identity. The...
Dr Nicole Hinrichs
Reading Time: 4 min

Hotel development: are better feasibility studies actually feasible?

Hotel development is a complex and expensive process involving multiple stakeholders with unique and often conflicting...
Dr Demian Hodari
Reading Time: 5 min

Why is Commercial Real Estate underrated in public discourse?

Excerpts from our recent research paper: Das, P., Füss, R.; Hanle, B. & Russ, I. “The Cross-Over Effect of Irrational Sentiments...
EHL Insights
Reading Time: 4 min

INDUSTRY REPORT: Hotel investment scene in Central & Eastern Europe

Central & Eastern Europe (CEE) may have, in the past, been perceived as a relatively unstable investment region, especially for...
Kimberly Yoong
Reading Time: 3 min

Entertainment and Recreation in the Hospitality Industry

The hospitality industry is vast, spanning everything from boutique city hotels to sprawling beach resorts. Despite their...
Philippa Golding
Reading Time: 9 min

Economic theories on COVID-19’s impact on hospitality and tourism

A look at the numerous economic factors that determine the degree of damage the pandemic has wreaked on the hospitality and...
EHL Faculty
Reading Time: 5 min

Hotel Hygiene: Standards, Practices & Guest Expectations

Hotel hygiene has always been fundamental to guest satisfaction, but recent years have brought this topic into sharper focus than...
EHL Insights
Reading Time: 7 min