Planning uncertainty? Develop hospitality future scenarios
The outbreak of the COVID-19 pandemic was unexpected and has severely affected society and the economy. With regard to the...
EHL Insights
Reading Time: 2 min
Voice recognition technology: how can restaurants capitalise on it?
The evolution of the technology used in restaurants over the last few years has been very slow. The main types of technologies...
Ian Millar
Reading Time: 3 min
4 Lessons the Hotel Industry Can Learn from The Digital Giants
2017 marked the 10thanniversary ofAirbnb's creation and the digital giant celebrated its rapid expansion by releasing its...
Dr Meng-Mei Maggie Chen
Reading Time: 5 min
Four Seasons: Connecting People in The Hospitality Industry
About half a century ago, socio-economists already argued that connectivity, network, and communities would contribute to a...
Dr Stéphanie Pougnet
Reading Time: 5 min
Six criteria for choosing a hospitality management school
You have decided that you would like to study hospitality management. Now, how will you go about selecting the right school? ...
EHL Insights
Reading Time: 2 min
Succession Planning in Family-Owned Hotels
Succession planning plays an important role for any entrepreneur and has become a central strategic component for company owners...
Dr Jean-Philippe Weisskopf
Reading Time: 5 min
What If Tech Giants Entered the Hospitality Industry?
Creating authentic and captivating experiences is crucial for the competitiveness of hospitality businesses because it can...
EHL Faculty
Reading Time: 4 min
Independent Hotels: An Action Plan to Win the Direct Booking
With the explosion of the “digital way of life”, the traveler’s customer journey has become increasingly complex, which...
EHL Graduate School
Reading Time: 5 min
Las Vegas: Reinventing the Sin in The City
Venture – or zip line - down the Vegas strip and behold the bustle surrounding its extravagant attractions. As the destination...
Dr Achim Schmitt
Reading Time: 3 min
Human Trafficking: What Hospitality Organizations are Doing
According to the Global Slavery Index, an estimated 40.3 million men, women, and children were victims of modern slavery on any...
Samuel Wich
Reading Time: 2 min