• There are no suggestions because the search field is empty.

Blog

Service innovation
Service Design

Service Innovation: Embracing design thinking in business model innovation

This is the challenging backdrop against which companies are turning to service innovation to set themselves apart from the...
Dr Nicole Hinrichs
Reading Time: 4 min
Finance & Investment

How to reposition hotel real estate: A methodology

Ever-changing market factors, including external economic forces, shifting demand patterns and changing competitive pressures,...
Jochen de Peuter-Rutten
Reading Time: 7 min
Service Design

Customer Service vs. Customer Experience: Key differences

Terms such as “customer service” and “customer experience” are commonly misinterpreted and interchangeably used. Similar as they...
Ana Palombini
Reading Time: 6 min
Leadership Skills

Online networking: how to build meaningful interactions remotely

As part of EHL Research Day, Dr Sowon Kim and Dr Janet Shaner presented their findings on the impact of online interaction on our...
Dr Sowon Kim
Reading Time: 4 min
Vegan Cuisine: Healthy, Cost Efficient and Easy
Culinary Strategy & Innovation

Vegan Cuisine: Healthy, Cost Efficient and Easy

Vegan cuisine was the fastest growing culinary trend since a couple years ago already and has been among the top food trends...
Thomas Bissegger
Reading Time: 6 min
effective-digital-marketing-strategy
Branding & Marketing

What makes an effective digital marketing strategy and how to craft one?

Over the past decades, marketing practice has increasingly focused on creating online interactions between organizations and...
Dr Valentina Clergue
Reading Time: 5 min
Virtual tourism
Technology & Systems

Virtual Tourism: Gimmick or Gamechanger?

Virtual tourism: Sounds like a gimmick at best, and a dystopian disruptor at worst. But is it really bad for the industry? It...
Natacha Reymond
Reading Time: 10 min
people-planet-relationship
Executive Voices

A growth model focused on people and the planet — with Andros CEO Florian Delmas

Why would a 35 year old successful businessman, managing more than 10,000 employees across 25 countries, take the time to write a...
Shaan Madhavji
Reading Time: 7 min
lifelong learning
Talent & Culture

Why lifelong learning is the international passport to success

Picture yourself at a college graduation day, with a fresh cohort of students about to set sail for new horizons. What are they...
Pierre Vandergheynst
Reading Time: 5 min
Culinary Strategy & Innovation

The true cost of food and the pillars of sustainable gastronomy

Reducing food waste is a global, multidimensional challenge, but what can hotels, restaurants and hospitality schools...
Dr Carlos Martin-Rios
Reading Time: 6 min
52 53 54 55 56